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John Revesz
Email:
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Network / Security Administrator
Multi-Client Support / Project management / Process Improvements / System Migration
Results-driven IT professional, offers multiple certifications in Windows network administration and application support, combined with detail-oriented project leadership capabilities to identify, develop and implement business process improvements that yield immediate results in cost-effectiveness and customer service. Affective communicator in conveying complex technical concepts to non-IT decision makers, instilling confidence and buy-in for new approaches and procedures. Able to generate technical documentation which both IT and non IT persons can easily follow without error. Self-motivated quick study, adept at balancing competing demands for time and resources while remaining focused on goals and timelines. Recognized as friendly and outgoing.
ü Organizational & Operational Change
ü Business Process Improvements
ü Workload Prioritization
ü Resource Balancing
ü Incident Management & Issue Resolution
ü Hardware & Software Troubleshooting
ü Hardware & Software Installations
ü Training Programs & Documentation
ü Performance Monitoring
ü Quality Assurance
ü Service Level Agreement Guidelines
ü ITIL – Service Delivery and Service Support
COMPUTER & TECHNICAL PROFICIENCIES
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Applications
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MS Office(97-2007) (Word, Excel, Access PowerPoint) w MS Project w MS Visio w Front Page w Exchange 2000/2007 w ArcSight w Host Explorer w Etherreal w Adobe Photoshop w Macromedia Dreamweaver w Dameware w Visual basic 6 w Install shield w VM Ware w Real VNC w Serve-U FTP Server w Veritas Netbackup w ArcServe
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Security Tools
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Symantec Anti Virus Corporate (Client and Console) w McAfee ePO w eTrust ITM w Patchlink w eTrust Pest Patrol w Mcafee Firewall w MS Baseline
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Ticketing Systems
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Remedy 4.5 w Peregrine Service Centre 4.5, InfoMan (Mainframe) w HEAT
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Monitoring Tools
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BMC Patrol w ServMon w What’sUp w Big Brother w Nagios w Tivoli w NetIQ wCIM
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Networking
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WANs & LANs w ISDN w TCP/IP w IPX /SPX w NetBEUI w DLC w SLIPP
PPP. PPTP w L2TP & VPN connection w DNS w DCHP w NNTP
WINS with Relay & Proxy Agents w NNTP w HTTP w Telnet w RILOE/ILO
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Operating Systems
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DOS w Windows 95/ 98/ 2000/2003/XP/NT w Light Linux Experience
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Hardware
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Workstations w Compaq ML3000 & ML5000 Series Servers
IBM Blade Servers w Laptops w Plotters w Lasers and Inkjet Printers
Token Ring & UPS Devices w EBRS Backup Storage Unit w Scanners
Film Processors w Analog & Digital Systems w CD-ROMs w Optical Drives
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Project Manager/Systems Engineering Dec 2008 – Current
Revesz Technologies, Toronto, Ontario
Various Responsibilities
§ Network penetration testing and analysis.
§ Generate technical documentation for system integration, network security, and installation practices for clients.
§ Reports generation including results from analysis.
§ Prepare and recommend best practices for securing network environment. Including but not limited to firewall, antivirus, patch management, Active Directory and other accompanied tasks.
§ Manage critical incidents such as virus outbreaks in timely and effective fashion.
Continued… 2/3
JOHN REVESZ
Email:
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QUALIFICATIONS IN ACTION Continued…
Windows Engineering Jan 2007 – Nov 2008
TD Bank, Toronto, Ontario
Process, order and build servers for various company business units.
§ Processed Requests from business units
§ Sized up project hardware / software / networking / power requirements for servers and other networking devices.
§ Created detailed documentation (Method of procedures) building and installing server base images and network/server hardening.
§ Directly interfaced with vendors for hardware ordering
§ Prepared software / hardware / networking requests.
§ Sent and received hardware / servers
§ Prepared server images / product patch updates / anti virus
§ Deployed Servers / Devices / Operating systems / Patches / Software
NETWORK SECURITY ANALYST 2005 – Dec 2006
CGI Canada, Montreal, Quebec
Selected to support Canada’s Postal System Infrastructure from virus and other related security threats.
§ Managed Antivirus console(s) on a daily basis – e Policy Orchastrator, Etrust, Symantec
§ Managed Patchlink Administrative console
§ Produced technical documentation relating to install procedures and best practices relating to patch management and viral outbreaks.
§ Troubleshot know virus issues, and administrate appropriate remedy.
§ Detailed and Diagnose Network security related problems.
§ Generated reports on viral outbreaks and network security issues.
§ Worked Remedy tickets assigned relating to virus related problems.
§ Provided full Security support to 15,000 + Total End points
§ Provided Server support for Anti virus server’s
DISTRIBUTED SYSTEM OPERATIONS 2004 - 2005
SENIOR INCIDENT PRIME (SIP)
CGI Canada, Toronto, Ontario
Originally recruited to provide technical expertise for server builds, software upgrades and hardware installation and configuration. Entrusted with Senior Prime responsibilities after demonstrating exceptional problem solving skills.
§ Monitored and report outages through client networks using various monitoring tools
§ Troubleshot known server related problems remotely or Onsite.
§ Detailed and Diagnose Network related problems.
§ Monitored and perform daily backups for client.
§ Managed daily Backups including tape changes, and archiving.
Continued… 3/3
JOHN REVESZ
Email:
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EDUCATION & PROFESSIONAL DEVELOPMENT
HELP DESK ANALYST 2002 - 2004
Millennium Care. Toronto, Ontario
§ Managed multiple enterprise clients
§ Troubleshot common to advanced technical computer problems
§ Provided support for password resets on various environment systems
§ Provided Microsoft office technical assistance
§ Troubleshot network related problems, in irresolvable at first level, assign to second level onsite tech
§ Troubleshot VPN and remote access connectivity issues.
§ Used Ticketing systems including but not limited to In house proprietary ticketing system (My Care/I-Care) and Remedy Action request
§ Generated reports on call statistics and resolve/irresolvable for my ownership of incidents
NETWORK & INTERNET SUPPORT SPECIALIST DIPLOMA
CDI College, Toronto, Ontario
§ Windows 2000 Network Administration
§ Novell Netware network Administration
§ Design and Deploy Directory services and DS Infrastructure for Windows Environments.
§ A+ Certification
§ Design and Deploy Network Infrastructure (Windows based)
§ Windows 98 Install and Support
§ DOS 6.2
Installing, Configuring and Administering Microsoft
Installing, Configuring and Administrating Microsoft Windows 2000 Server
Designing a Microsoft Windows 2000 directory Services Infrastructure
Windows 2000 Network Infrastructure Administration
VM Ware ESX/GSX Server Administration
A+ Certification
Fluent oral & written ENGLISH
Employee of the Month, Millennium Care.
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